Citra Urgent Care is no longer seeing patients. Billing and medical records services continue. How we can help
Citra Urgent Care Formerly Sinai Urgent Care

Citra Urgent Care Billing & Medical Records

Citra Urgent Care has closed, but our billing office is still here to help former patients with statements, payments, and medical records.

Citra Urgent Care (formerly Sinai Urgent Care) is no longer seeing patients. Thank you for trusting us with your care. Our billing office continues to handle statements and payments for past visits, and requests for copies of medical records.

How can we help?

Pay my bill

Pay a statement for a past visit securely online, or pay by mail.

Pay My Bill Secure portal at billing.citraurgentcare.com

Billing questions

Questions about a statement, a charge, insurance, or a payment you made.

Ask a Billing Question Secure portal at billing.citraurgentcare.com

Medical records

Request a copy of your records from a past visit, or send them to another provider.

Request Records Secure portal at billing.citraurgentcare.com

Is my bill from Citra Urgent Care real?

If you were seen at Citra Urgent Care (formerly Sinai Urgent Care), you may get a statement by mail, email, or text message for a remaining balance. These statements are genuine. You can check that a statement is ours:

  • It names Citra Urgent Care as your provider.
  • Its payment link goes to billing.citraurgentcare.com, the secure billing portal for Citra Urgent Care.
  • The phone number on it matches our billing office: (469) 896-0398.
  • Card payments show on your bank or card statement as CITRA URGENT CARE.

We will never ask for your card number, Social Security number, or a password by text message or email. If a message asks for that, or if something about a bill doesn’t look right, don’t reply to it. Type citraurgentcare.com into your browser to reach us directly, or call (469) 896-0398.

This website is for billing and medical records only. If you need medical care, please contact your doctor or an urgent care center. In an emergency, call 911.