Billing Questions & Contact
The Citra Urgent Care billing office can help with questions about a statement, a charge, insurance processing, or a payment you’ve made.
Common billing questions
Answers to the questions we hear most, about statements, insurance, payments and payment plans.
Read the Billing FAQ Secure portal at billing.citraurgentcare.com
Send a billing question online
Use the secure form to send us your question. We’ll get back to you by the contact method you choose.
Ask a Billing Question Secure portal at billing.citraurgentcare.com
Call the billing office
Write to us
Citra Urgent Care
5960 W Parker Rd, Ste 278-337
Plano, TX 75093
Please don’t send medical details or card numbers by regular email or text message. Use the secure online form, or call us.
Citra Urgent Care is no longer seeing patients, so we can’t schedule visits or give medical advice. If you need care, please contact your doctor or an urgent care center. In an emergency, call 911.